Star Health Network Hospitals in Patna

Star Health Insurance offers you a wide range of policies and other services by which you can seek hassle-free medical treatment in your state/city. So, if you don’t want to pay for your medical expenses, purchase a Star Health Insurance Plan and get access to its 9,900+ Network Hospitals across India. Out of these, Patna has around 45 Star Health Network hospitals. So, if you are a resident of Patna and want to receive cashless medical treatment, read the post further and know the list of Star Health Network Hospitals in the city.

Star Health Network Hospital List in Patna

You can seek cashless medical treatment in the below-mentioned Star Health Network Hospitals in Patna –

What is the Procedure of Cashless Claim at Star Health Network Hospitals?

To get  cashless mediclaim at Star Health Network Hospitals in Patna, you need to follow the instructions shown below –

1. Select a network hospital from the above list
2. Intimate Star Health about the hospitalization by calling the toll-free helpline: 1800 425 2255 or 1800 102 4477. In case of planned hospitalization, notify the day before hospitalization. Whereas in case of emergency hospitalization, notify after admission to the network hospital.
3. Show your Star Health card at the hospital reception
4. Provide the pre-admission investigation and doctor’s consultation papers to the network hospital

After that, the network hospital will submit the duly filled pre-authorization form and the pre-admission investigation and doctor’s consultation papers to the insurance company. The company will verify these documents and approve the claim accordingly.

When your cashless claim is approved, you can get admitted to a Star Health Network Hospital in Patna and receive medical treatment for the illness or injury.

What Documents Do You Need for Star Health Cashless Claim?

Submit the following documents for cashless medical treatment at any of the Star Health Network Hospitals in Patna –

1. Copy of the Health card
2. Original consultation papers of doctors
3. Original investigation reports from your treating doctor
4. If it is an accidental case, submit Medico-Legal Certificate (MLC) or (First Investigation) FIR
5. When your claim amount is more than INR 1 Lakh, you need to submit KYC documents as well.

Note – The insurer may ask you to provide any additional information/document if required for further investigation.

What Should You Do If Your Cashless Claim is Rejected?

In case your cashless claim is rejected, you can seek a reimbursement claim from Star Health. With reimbursement, you can get compensation for hospital bill payments. To seek reimbursement from Star Health, follow the steps shown below –

1. Intimate the insurer about the hospitalization
2. At the time of discharge from the hospital, pay all your hospital bills
3. And before you leave the hospital, don’t forget to collect the original documents of medical treatment and payment receipts
4. After that, download the reimbursement claim form
5. Submit the duly filled claim form along with the collected documents to the nearest Star Health Insurance Office

Documents for Reimbursement Claim

You need to submit the following documents to get the reimbursement –

1. Test reports – X-ray, Ultrasound, Urine Tests, etc
2. Bill for the tests you have undergone
3. Discharge summary from the hospital
4. Main bill from the hospital
5. Bill for the prescribed medicines
6. All payment receipts
7. Duly filled Claim form

Note – You can download the claim form by visiting the Star Health official website.

Important Notes About Star Health Cashless Hospitalization

Before you visit Star Health Network Hospitals in Patna for cashless treatment, you should know the following:

1. The network hospital will send the duly filled pre-authorization form through its portal or at Toll-free FAX: 1800 425 5522 or Non-Toll-free FAX: 044 -28302200, or email at cashless.network@starhealth.in
2. The insurance company may send an assigned field doctor from the network hospital to check on your current health, if required
3. When you are discharged, the network hospital will send the medical report and payment receipts to the insurer