Star Health Network Hospitals in Gurugram

If you purchase a Star Health Insurance Plan, you will get a cashless medical treatment facility in case you are injured or sick. It means you won’t have to pay for the treatment – Star Health will do the same on your behalf. But this feature is valid only if you get admitted to any of the 9,900+ Star Health network hospitals across India. So, if you have a star health insurance plan and want to know the list of network hospitals in your city i.e. Gurugram, read this post further.

Star Health Network Hospital List in Gurugram

You can get a cashless mediclaim facility in the following Star Health Network Hospitals in Gurugram –

Star Health Cashless Claim Procedure

In case you are sick or injured during the policy tenure, provided the policy is in force, you can seek cashless medical treatment at Star Health network hospitals in Gurugram by following the steps shown below:

1. Show your health card at the network hospital
2. Notify the insurer
3. Submit the pre-admission investigation and doctor’s consultation papers at the network hospital

If you are done with the above, the network hospital will send the duly filled pre-authorization form and the submitted pre-admission investigation and doctor’s consultation papers to the insurer. The insurer will verify these documents and approve the claim accordingly.

Which Documents are Required for Star Health Cashless Claim?

Ensure you have the following list of documents when you reach the Star Health Network Hospitals in Gurugram –

1. Health card
2. Doctor’s consultation papers related to your current illness/injury treatment
3. Investigation reports – X-ray, scans, blood reports, etc.
4. MLC and FIR (in case of accident hospitalization)
5. KYC documents in case your claim amount exceeds INR 1 Lakh limit

What If Your Cashless Claim is Rejected at Star Health Network Hospitals in Gurugram?

If your cashless claim request is disapproved, don’t worry, because you can still seek reimbursement from the insurer. Just follow the steps shown below –

1. Notify Star Health about the hospitalization within 24 hours of the admission
2. Pay your hospital bills at the time of discharge
3. Collect all the necessary medical reports and payment receipts from the hospital reception
4. Download the reimbursement claim form using your smartphone or desktop by visiting the Star Health official website
5. Submit the duly filled claim form, discharge summary, payment receipts, etc. to the insurance company

Note – Star Health will transfer the approved claim amount directly to your linked bank account. You will have 15 days from the date of your discharge to seek reimbursement for your hospitalization expenses.

Which Documents are Required for Star Health Reimbursement Claim?

1. Duly completed claim form with present address, contact number and e-mail ID
2. Hospital main bill
3. Discharge certificate/card
4. Pharmacy bill with prescription
5. Investigation reports from the pathologist
6. Surgeon’s bills and receipts (if any surgery is performed)
7. Self-declaration, MLC or FIR (in case of hospitalization due to accident)
8. Treating doctor certificate
9. NEFT and KYC details

Important Things to Know About Star Health Claim Settlement

1. The insurer may send an assigned field doctor to check on your current health condition
2. After your discharge, the network hospital will send all the necessary medical documents and payment receipts to the insurer, provided your cashless claim is approved by the insurer
3. All non-payable medical expenses mentioned in the policy document shall not be covered
4. Intimate the insurer about the hospitalization the day before you get admitted to a Star Health Network Hospital in Gurugram if it is a planned hospitalization
5. In case of emergency hospitalization, you or your attendee can intimate the insurer within 24 hours of admission
6. You can intimate the insurer by calling the toll-free helpline: 1800 425 2255 / 1800 102 4477 or email at – cashless.network@starhealth.in