HDFC ERGO Network Hospitals in Hyderabad

The specialty of HDFC ERGO Health Insurance is its network of more than 10,000 cashless hospitals across India, helping it gain a customer base of more than 1.5 crore so far. Out of these 10,000+ network hospitals, Hyderabad, one of the oldest cities of India, has 382 units where HDFC ERGO policyholders can enjoy a cashless claim if they face a medical emergency.

In this article, we will be telling you about HDFC ERGO Network Hospitals in Hyderabad along with a step-by-step guide to filing a cashless claim for your HDFC ERGO Health Insurance Plan. Keep reading to know more!

List of HDFC ERGO Network Hospitals in Hyderabad

Here’s a list of some HDFC ERGO Network Hospitals in Hyderabad and their addresses, where you can get cashless treatment. Please check!

Cashless Claim Process at HDFC ERGO Network Hospitals in Hyderabad

It is important to understand the cashless claim process so that you can get the treatment at HDFC ERGO Network Hospitals in Hyderabad without paying any penny. Before getting to the steps to file a cashless claim, you should remember to intimate HDFC ERGO about the hospitalization to get a successful claim.

Now, let’s check the steps for the cashless claim process at HDFC ERGO Network Hospitals in Hyderabad. 

Step 1: The first thing you will need to do is to get hospitalized at one of the nearest HDFC ERGO Network Hospitals in Hyderabad. You can also check the complete list of network hospitals on the official website of the HDFC ERGO.

Step 2: After the hospitalization process, you will need to show your HDFC ERGO Health Card along with a valid photo ID to get cashless hospitalization. The following documents can be useful as valid photo IDs.

1. Passport
2. Voter ID Card
3. PAN Card
4. Aadhar Card
5. Driving Licence

Step 3: This step is related to pre-authorization where the network hospital will send the cashless request to the HDFC ERGO and co-ordinate with them regarding the pre-authorization form.

Step 4: After receiving the relevant documents, HDFC ERGO or Third Party Administrator (TPA) will assess them and make a final decision on the claim. HDFC ERGO will also send the updates regarding every stage of the claim to the policyholder on their registered number or email ID.

Step 5: In case of successful approval, HDFC ERGO will provide the final nod to the bill sent by the respective network hospital for authorization. Remember your cashless claim will be settled as per your policy’s terms and conditions.

Note: The cashless claim at HDFC ERGO Network Hospitals in Hyderabad can be settled within 60 minutes from the time the last necessary document is received.

What if Your Cashless Claim Gets Rejected at HDFC ERGO Network Hospitals in Hyderabad?

You can choose to get the reimbursement for your expenses in case your cashless claim gets rejected at HDFC ERGO Network Hospitals in Hyderabad. After getting discharged, you will need to submit the soft copies of your bills and following documents either via the online registration module provided by HDFC ERGO or email.

1. Duly-filled claim form align with policy number
2. Medical certificate
3. Past treated documents (if any)
4. Original Discharge summary or card from the hospital
5. All bills and receipts incurred towards the treatment
6. Investigation reports such as X-ray, Blood reports, etc.
7. FIR or Medico-Legal Certificate (In case of an accidental injury)
8. NEFT details for payment

HDFC ERGO will review all these documents to process your claim. The reimbursement amount will be transferred via NEFT within 7 days from the last document received. However, it can go up to 30 days if it needs further verification.