Know The Ins and Outs Of Two-Wheeler Insurance Claim Process

Buying motor vehicle insurance is compulsory under the Motor Vehicles Act 1988. However, not many people are aware of the nuances of insurance, especially, about claims if and when required. This can be a cause of concern if your two-wheeler vehicle is damaged in an accident or due to natural calamities.

If you are looking for information regarding a two-wheeler insurance claim, you must realize that the insurance claim process depends on the type of claim you may have opted for while buying your Two Wheeler Bike Insurance In India, policyholders can opt for only two types of claims, viz.,

1. Cashless claim settlement
2. Claim reimbursement process

How to File a Two-Wheeler Insurance Claim Process?

If you are filing a two-wheeler insurance claim for the first time, it is important to keep in mind certain basic considerations that will ensure a hassle-free and expedited claim process:-

Touch Base with Your Insurer

You must inform your insurance company about the damage caused and your intent to file the claim to cover the expenses on losses suffered. Inability to contact the insurance company can result in rejection of the claim made.

File an FIR

Lodging a complaint with the nearest police station becomes important in the event of your two-wheeler vehicle getting stolen or damaged owing to an accident. The insurance company mandates the submission of a copy of the FIR while filing a claim. In addition, submitting the FIR copy ensures faster claim settlement.

Inspection of Damage

If your two-wheeler vehicle is partially or totally damaged because of an accident, it is important that you seek evaluation of the extent of damage that has been caused. You must ensure to get your two-wheeler vehicle inspected by an expert at an authorized garage within your insurance company’s network. Though you may get your vehicle checked at a different garage too, inspection at the authorized garage ensure seamless cashless benefits.

Reimbursement of Claims

Timely intimation and submission of relevant documents are essential to quick claim settlement.

Necessary Documents Important for Claim Settlement

Whether you have bought a third-party liability cover or a comprehensive two-wheeler insurance plan, you would be required to submit the following documents for a trouble-free and fast claim settlement process. These include:-

1. Claim form filled in with all requisite details and signed by you
2. Self-attested copy of the vehicle’s registration certificate (RC)
3. Self-attested copy of your driving license (DL)
4. Self-attested copy of the first two pages of the policy document
5. A copy of the FIR filed with the nearest police station
6. Original bills of repair, receipt of the amount expended on repair and proof of release.

Important Points That Every Policyholder Must Know About Two Wheeler Insurance Claim Process

1. Submitting correct personal details is important while buying any kind of insurance policy including a two-wheeler insurance plan. Incomplete or wrongful detail submission will amount to an intentional breach of faith, thus, resulting in claim rejection
2. In case of damage due to any natural or unnatural calamity, inform the concerned insurance company before getting your two-wheeler vehicle repaired
3. If you are buying a second-hand two-wheeler vehicle, it is important that you get the existing policy transferred to your name to ensure the benefits of the policy bought and avoid chances of claim rejection;
4. Most customers prefer to pay for a third-party liability cover though buying a comprehensive motor insurance policy ensures greater benefits including cover against losses resulting from theft, accident, riots, terrorist act or total damage due to natural calamities
5. Policyholders looking to get their bike accessories insured can do so during the policy period itself by writing an email to the insurance company or calling its customer care center
6. Leaving the nomination details blank or buying a two-wheeler insurance policy without filling in details of your nominee may complicate the insurance claim process. If you have met with an accident resulting in permanent or total disability, your nominee can make the claim on your behalf with the insurance company. The nominee will not only submit the necessary documents on your behalf to make the claim but ensure that the insurer meets the benefits as promised while making the insurance proposal.