Car Insurance 1312 views April 10, 2021

A car insurance policy number is a unique number provided by the insurance company. The policy number is written on the car insurance policy document or statements provided by the insurer. So, the easiest way to find your car insurance policy number is by checking your policy document. Whether you purchase comprehensive or third-party insurance, the policy number will be there in your policy document. You will also receive a soft copy of the policy document on your registered email. So, this is how you can check your policy number anytime. Keep reading this post to know others ways of finding the car insurance policy number.

Check Your Car Insurance Policy Number on the Official Website of Insurers

If you purchase your car insurance policy online or if your insurer provides you an online facility, you can log in to your account and find your policy number. To check your car insurance policy number, follow the instructions shown below –

  1. Visit the insurer’s official website
  2. Log in to your account using your user ID and password

And if you have forgotten your login credential, you need to provide the following details to retrieve your account –

  1. Car registration number
  2. Your name, phone number, email address

Find Your Car Insurance Policy Number Using Mobile App

Some car insurance companies provide mobile applications through which you can find your four-wheeler insurance policy number. By just entering the requested details, you can log in to your car insurance account using the mobile app and find your policy number. Some popular car insurance apps are:


mConnect is an exclusive application introduced by Tata AIG. Through this app, you will get services like chatbot (TARA), performance dashboard, information related to your car insurance such as -policy number, expiry date, etc. Using mConnect, you can do policy renewal, check claim status, schedule vehicle inspection and more.


ICICI Lombard provides the ILTakeCare app that offers features like online car insurance, renewal, direct motor claims and hassle-free claim experience. Policyholders can access the list of cashless garages through the ILTakeCare app and repair their insured car easily. ICICI Lombard customers can also use ILTakeCare mobile app for self-inspection of their car on their smartphones.

HDFC ERGO Insurance App

The HDFC ERGO Mobile App helps you access your car insurance policy number anytime, anywhere through your smartphone. Using the mobile app, you can locate nearby network hospitals & garages, track claim status, raise policy-related queries, etc.

Ask Your Insurance Agent

If you purchase your car insurance policy via an insurance agent, you can contact him/her and find your policy number without any hassle. Insurance agents keep a copy of the customer’s policy details, so if you contact your insurance agent, he/she will provide your car insurance policy number.

Get Help from Telephonic Assistance

Policyholders who purchase car insurance offline or through an agent can know their policy number by getting in touch with their insurance company using telephonic assistance. You can call the car insurance company’s customer service number and find your policy number. All you need to do is visit the insurer’s official website and check the customer service number. The following are the customer care numbers of top car insurers in India

Car Insurance CompanyCustomer Care Number
Bajaj Allianz General Insurance1800 209 5858
IFFCO Tokio General Insurance1800 103 5499
New India Assurance1800 209 1415
HDFC ERGO General Insurance022 6234 6234
Tata AIG General Insurance1800 266 7780
ICICI Lombard General Insurance1800 2666
Bharti AXA General Insurance1800 103 2292
Reliance General Insurance1800 3009
SBI General Insurance1800 102 1111

Find Your Car Insurance Policy Number by Visiting Insurance Provider Branch Office

Visit the nearest branch of your Car Insurance Provider and find your four-wheeler insurance policy number. Tell your problem to the branch executive, and he/she may ask for a few details for verification, so provide the same. Post verification, the branch executive will tell you your car insurance policy number.

Visit Insurance Information Bureau (IIB) Official Website to Check Policy Number

Another way to find your car insurance policy number is by visiting the official website of the Insurance Information Bureau (IIB). Because IIB maintains all the details of insurance policies in India in a digital format. You just need to login into your account by entering the following details –

  1. User ID
  2. Password

And know your policy number online on your smartphone or desktop.

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