Life Insurance 244 views June 23, 2021

How to Check TATA AIA Life Insurance Policy Status?

TATA AIA Life insurance provides hassle-free online services to the customers and helps them check their policy status without any hassle. With TATA AIA Life online services, you can be informed about the premium due date, bonus, and so forth. In this post, you’ll learn the process to check TATA AIA life insurance policy status.

Check TATA AIA Life Insurance Policy Status Online

To check the TATA AIA policy status online, you need to register yourself online. So if you are a new user and want to register on the portal, follow the steps shown below:

  1. Visit the official website of TATA AIA life insurance 
  2. Click on the ‘Customer Login’ button
  3. Select ‘New User’
  4. Enter your TATA AIA policy number
  5. Enter the Captcha
  6. Click on the ‘Continue’ button

A dashboard will appear on your screen through which you can check the TATA AIA Life Insurance policy status.

To track your policy status online, follow the steps shown below:

  1. Visit the official website of TATA AIA life insurance
  2. Log in to your account
  3. Click on the ‘Policy Tracker’ button
  4. Enter your registered mobile number
  5. Enter the captcha
  6. Click on the ‘Verify Details’ button
  7. You can also check the status using your Policy Number and DOB

To track your policy claim status online, follow the steps shown below:

  1. Visit the official website of TATA AIA life insurance
  2. Log in to your account
  3. Select ‘Claims with Ease’
  4. Select your type of claim from ‘Individual Policy’ or ‘Group Policy
  5. Enter your policy number and case number and click on the ‘Show Status’ button (Individual Policy)
  6. Enter your claim number and loan number/master policyholder name and click on the ‘Show Status’ button (Group Policy)

What if You Forgot Your User ID or Password?

In case you forget your user ID or password, you can log in via OTP by following the steps shown below:

  1. Visit the official website of TATA AIA life insurance
  2. Click on the ‘Customer Login’ button
  3. Click on the ‘Login Via OTP’ button
  4. Select Resident Indian or Non-Resident Indian(NRI)
  5. Enter your mobile number/email address and date of birth
  6. Click on the ‘Next’ button

You can retrieve your User ID by following the steps shown below:

  1. Visit the official website of TATA AIA life insurance
  2. Click on the ‘Customer Login’ button
  3. Click on the ‘Forgot ID’ button
  4. Enter your policy number
  5. Enter the captcha
  6. Click on the ‘submit button

You can also retrieve your User ID on mobile by sending an SMS UID <space> Policy Number to 5676799 from your registered mobile number.

To retrieve your password, follow the steps shown below:

  1.  Visit the official website of TATA AIA life insurance
  2. Click on the ‘Customer Login’ button
  3. Click on the ‘Forgot Password’ button
  4. Select from resident Indian or Non-Resident Indian(NRI)
  5. Enter your email ID/mobile number/policy number
  6. Enter your date of birth
  7. Click on the ‘submit button

Check the TATA AIA Life Insurance Policy Status Offline

You can also check the TATA AIA life insurance policy status offline by visiting the branch office. Just visit the TATA AIA branch office, provide your policy number to the branch executive and he/she will take you through the process accordingly.

Other modes to check policy status offline are as follows:

  1. SMS POL <SPACE> policy number to 5676799
  2. Call the customer care number
  3. Send your queries to customercare@]tataaia.com or life.complaints@]tatataia.com mentioning your policy number

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