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Life Insurance 1705 views June 21, 2021
ICICI Prudential Life Insurance provides you online/offline services, so you can track your policy status, pay your premium, edit contact details and download statements. On this page, you’ll learn about the procedure to check ICICI prudential life insurance policy status. So, read this page and know how to check the policy status.
Table of Contents
Both registered and non-registered users can check the ICICI Prudential Life Insurance Policy Status online as well as offline. The steps for the same are described below under different headings.
To check ICICI prudential policy status, click on the option of ‘Application Tracker’, and check your application status by entering your mobile number, application number, policy number or transaction ID.
To check your claim status online, select the ‘Track Claim Status’ option and enter your claim ID.
If you are a new customer, you need to register for online services by following the steps shown below:
Note: After a successful registration process, the account will be activated after six hours.
You can also check the status of your ICICI Prudential Life Insurance policy offline using the helpline number and SMS service. How to register a mobile number/email to check policy status offline?
If you have any claim query, SMS – I claim <PolicyNumber> from your registered mobile number.
You can check your policy status by calling the helpline number 1860 266 7766/+91 22 6193 0777.
The Turnaround Time (TAT) applicable to ICICI Prudential Life Insurance as per the Insurance Regulation and Development Authority of India (IRDAI) is as follows:
Once the insurer receives a claim intimation and all the required documents, they’ll assess, settle and communicate its decision of claim settlement and rejection within the predefined period.
Death Claims: Settlement or rejection or repudiation of claims shall be done not later than 30 days from the date of receipt of the last necessary document. Wherein investigation is required, the investigation should be completed within 90 days from the date of receipt of claim intimation and the claim shall be settled within 30 days thereafter.
Health Claims: Settlement or rejection or repudiation of claims shall be done not later than 30 days from the date of receipt of the last necessary document. Wherein investigation is required, the investigation should be completed within 30 days from the date of receipt of claim intimation and the claim shall be settled within 45 days from the date of receipt of the last necessary document.