Life Insurance 504 views June 23, 2021

How to Check Aditya Birla Sun Life Insurance Policy Status?

If you have purchased an insurance policy from Aditya Birla Sun Life Insurance and want to keep track of it, you can check your policy status and stay updated using its online/offline services. There are different modes to check policy status – you can either visit the official website or go to the branch office. Read this post below and know about the process to check Aditya Birla Sun Life Insurance policy status in detail.

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Check Aditya Birla Sun Life Insurance Policy Status Online

To avail of Aditya Birla Sun Life Insurance online services to check policy status, you need to register your policy by following the steps shown below:

  1. Visit the official website of Aditya Birla Life Insurance
  2. Click on the ‘Login’ button
  3. Click on the ‘Register now’ button
  4. Enter your policy number/application number and date of birth
  5. Click on the ‘Send OTP’ button
  6. Now, you’ll receive an OTP on your registered mobile/email
  7. Enter the OTP and complete the verification process

Once you are registered, you can track the status of your policy following the steps shown below:

  1. Visit the official website of Aditya Birla Life Insurance
  2. Log in to your account using your user id and password
  3. Click on the ‘Application Tracker’ option
  4. Enter your application number/proposal number
  5. Enter your date of birth
  6. Enter the captcha
  7. Click on the ‘Submit’ button

The processing of the proposal and decision on the policy issuance shall be communicated within 15 days from the date of its request.

How to Track Aditya Birla Sun Life Insurance Claim Status Online

If you have filed a claim under your insurance plan, you can track your claim status online by following the below-mentioned steps:

  1. Visit the official website of Aditya Birla Life Insurance
  2. Click on the ‘Login’ button
  3. Enter your user ID and password
  4. Select ‘Manage Claims’
  5. Click on the ‘Check Claim Status’ button
  6. Click on the ‘Track your Claim’ button

The insurer will provide its decision on your claim within 30 days from the date of receipt of all necessary documents. In some cases where the investigation is needed, the insurer may communicate its decision within120 days from the date of receiving all the necessary documents.

What to do If You Forgot Your Password?

You can retrieve your password by following the steps shown below:

  1. Visit the official website of Aditya Birla Life Insurance
  2. Click on the ‘Login’ button
  3. Click on the ‘Forgot Password’ button
  4. Enter your member ID
  5. Click on the ‘Submit’ button

Other Modes to Check the Aditya Birla Policy Status

You can also check the Aditya Birla policy status using the following modes:

  1. Sending an email to care.lifeinsurance@adityabirlacapital.com with your policy number or claims.lifeinsurance@adityabirlacapital.com
  2. WhatsApp users can check policy status by sending ‘Hello’ on 8828800040.
  3. Visiting the nearest Aditya Birla Sun life Insurance branch.

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