Insurance Plans 395 views March 5, 2020

Star Comprehensive Insurance Policy

We all know that health issues are unpredictable and may come up at any point in time. Hence, taking the right health insurance plan to protect ourselves from any financial loss becomes very important. We must choose the health insurance that will not only cover our health but also comes as complete protection for ourselves and our family. Here comes the Star Comprehensive Insurance policy, a specially designed health plan by Star Health and Allied Insurance Company Limited, India’s first distinct and solitary Health Insurance provider. Star Health is a joint enterprise amongst five prominent companies approved by IRDA- the regulatory board in India governing and monitoring all insurance companies. Star Health Insurance was formed in India in 2006 with exposure in numerous arenas of health insurance plans, personal accident policies and many more. The company offers widespread tailormade health insurance plans at a reasonable price to everyone.

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Let’s understand in detail the benefits, features, and eligibility of Star Comprehensive Insurance policy

Star Comprehensive Insurance policy

Star Comprehensive Insurance policy is the utmost popular plan offered by Star Health Insurance which provides complete protection to you and your family as well. The key features and benefits can be summarized as below:

  1. Complete coverage for In-patient hospitalization: There is no limit in the room rent for a minimum 24 hours of hospitalization and the expenses will cover room rent -private single-occupant AC room, fees for the surgeon, anesthetist, Specialists, Doctors, expenses for medications
  2. Pre-hospitalization expenses: Expenses are covered under this category until 60 days before the admission in hospital
  3. Post-hospitalization expenses: Expenses are covered under this group until 90 days after release from the hospital
  4. Domiciliary Hospitalization: Coverage of domiciliary expenditures for the period over 3 days
  5. Road and Air Ambulance: Cover for INR 250000 for each hospitalization, with a limit of INR 500000 for each policy year. Rod Ambulance coverage as per the limit
  6. Added coverage: Facility of getting coverage for ambulance, organ donor expenses, cover on OPD and other complex medical treatments
  7. Coverage for Newborn: The plan covers the expenses for the treatment of the New Born Baby with vaccination costs till 1 year
  8. Coverage for Out-patient for Dental and Ophthalmic: Coverage under this category once in every 3 years
  9. Alternative Treatment: Ayush treatment, Sidha, Unani, and Homeopathy treatments are also covered under this plan
  10. 2nd Medical Opinion: Facility of availing a 2nd medical opinion over email from the empanelled Doctors of the company. The email address to be used for this purpose is e_medicalopinion@starhealth.in
  11. The benefit of Hospital Cash: This benefit is available for a maximum of 7 days for each hospitalization and each complete day
  12. Bariatric Surgery: Expenses under this option is covered with a maximum of INR 250000 for pre-hospitalization and INR 500000 for post-hospitalization
  13. Protection for Accidental Death and Permanent Total Disability: Coverage for Personal Accident Death and Permanent Total Disability after an accident. Dependent Child and individual above 70 years can be covered under this option with the maximum Sum Insured of INR 1000000
  14. The facility of Buyback of Pre-existing diseases: The waiting period under this will be reduced from 36 months to 12 months upon paying added premiums
  15. Automatic restoration: Sum Insured is automatically restored once to the range of 100% after the existing Sum Insured and the bonus is exhausted
  16. Mid-Term Addition: Coverage for newly married spouse and the newborn baby upon paying added premiums. Point to note there that the notification of marriage or newly born to be given to the company 60 days from the occurrence of the event
  17. Wellness coverage: Star Wellness Program gives the facility of discount in the renewal premium and the table is as follows:
    Wellness PointsPremium Discount (%)
    200 till 3502
    351 till 6005
    601 till 7507
    751 till 100010
  18. Health Check-up: A complete coverage of Health check-up expenses for every claim-free year
  19. No Pre-Policy Medical Check-up: Medical check-up not required before applying for Star Comprehensive Insurance policy
  20. The benefit of Tax: You can get a tax exemption under section 80D of the Income Tax Act

Eligibility under Star Comprehensive Insurance policy

Entry age 18 years to 65 years
Dependent Child -3 months to 25 years
Maturity AgeNo maturity age
Type of PolicyIndividual and Floater
Size of the Family: Maximum is 2 Adults and 3 Dependent Childs
Sum InsuredINR 500000, INR 750000, INR 1000000, INR 1500000, INR 2000000, INR 2500000, INR 5000000, INR 7500000 and INR 1 Crore
Premium Depends on the age, the sum assured and family size
Policy Term (years) 1 / 2

Schedule of Benefits under Star Comprehensive Insurance policy

You can refer to the link mentioned for Schedule of Benefits to see the various limits and sub-limits under each Sum Insured as mentioned above https://www.starhealth.in/sites/default/files/brochure/Star-Comprehensive-brochure-new-1.pdf

The procedure of Claim under Star Comprehensive Insurance policy

Star Health process of claims is easy and hassle-free as they have an in-house claim settlement that takes care of all the claims. You can call at 24 hours helpline number 1800 425 2255 or 1800 104 2277 and give the Identity Number and submit the Pre-Authorization form with the assistance of the Hospital Help Desk in case of cashless claims.

For reimbursement option in case, the patient had to be admitted to a non-network hospital, then payment is to made first and then all the bills and necessary documents to be submitted to the relevant section for claim.

Documents required for claims under Star Comprehensive Insurance policy

  1. Duly completed claim form with accurate details
  2. Helpline numbers as mentioned above must be informed before filling up the said formAn original prescription with original bills from the medicine shop
  3. Bills, relevant receipts and discharge certificate or identity card in original
  4. Details with the type of operation completed with the bills and receipts from the surgeon
  5. Valid Receipt and investigation test reports from a certified pathologist with a note from the visiting doctor or surgeon recommending the essential test
  6. Visiting doctor’s certificate
  7. In case of an accident, a self-declaration with FIR
  8. NEFT and KYC details of the insured individual

Renewal for Star Comprehensive Insurance policy

Star Health insurance provides simple means of paying the premium online for a new policy as well as renewal. You can visit the official site retail.starhealth.in/renewal and can make the payment by entering your policy number and your registered date of birth. After the submission, you will be redirected to pay the premium via debit card, internet banking, credit card, etc.

Star Comprehensive Insurance policy – Company Contact Information

You can contact Star Health insurance in the following ways:

  1. 24*7 Toll-free numbers 1800 425 2255 or 1800 102 4477 and rest of the users can call at (044) -2381 9100/ 2853 2060/ 2853 2030.
  2. Send a text at www.starhealth.in/contact-us by giving your name, email address and mobile number
  3. Email at support@starhealth.in
  4. Write
    The Manager – Customer Care,
    Star Health & Allied Insurance Co. Ltd, No.1, New Tank Street, Valluvarkottam High Road, Nungambakkam,
    Chennai – 600 034

So, what are you waiting for? Apply for Star Comprehensive Insurance policy, get complete coverage for yourself and your family and lead a peaceful life.

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