Oriental Insurance

Oriental Insurance Company Introduction

Oriental Insurance Company Limited, an India-based general insurance company, offers a wide range of services and insurance products catalogue across different regions such as Nepal and Kuwait to name a few. General insurance offered by Oriental Insurance Company are specialized to cover both large projects like steel and chemical plants, as well as cater to the needs of the urban and rural population in the world.

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Features and Benefits of Oriental Insurance Company

Various benefits and features of Oriental Insurance Company are as follows:

1. This company is among the oldest companies and has a claim rejection ratio much lesser than their claim settlement ratio.
2. Among other benefits, insurance policies sold by the company have various capping limits that help with considerable deductions on the premium payable. In addition, their insurance products are reasonably priced as well.
3. Once issued, the insurance plan comes with lifelong renewal feature and allows a proposer to cover up to 7 family members: 3 children and 4 adults maximum.
4. Furthermore, the company provides co-payment facility of about 10% of the claim amount.
5. Their claim settlement ratio, as mentioned, is high and for the year 2017-18 the ratio reached up to 113.86%

Insurances Offered by Oriental Insurance Company

Oriental Insurance Company’s insurance product portfolio is designed to meet the needs of various customers across the nation, keeping in mind different requirements in regards to the coverage for different sectors. These policies are beneficial as they provide customized coverage benefits at reasonable prices.

The categories of policies provided and their salient features are:

Oriental Motor Insurance Policy

Oriental Private Car Package Policy:

Salient features of Private Car Package Policy

Oriental Two-wheeler Package Policy:

Salient Features of Two-wheeler Package Policy

Oriental Commercial Vehicle Package Policy:

Salient Features of Commercial Vehicle Package Policy

Liability only Policies (for all types of vehicles):

Salient Features of Liability only Policy

Oriental Health Insurance Policy

Oriental Insurance Individual Mediclaim Policy:

Salient Features of Individual Mediclaim Policy

Oriental Insurance Happy Family Floater Health Policy:

Salient Features about Oriental Happy Floater Health Policy

Oriental Insurance Group Mediclaim Policy

Salient Features of Group Mediclaim Policy

Oriental Insurance Jan Arogya Policy

Salient Features of Jan Arogya Policy

Oriental Overseas Mediclaim Policy

Overseas Mediclaim (Business and Holiday):-Salient features of Overseas Mediclaim Policy

Overseas Mediclaim (Employment and Studies)

Salient features of Overseas Mediclaim policy

Oriental Insurance Health of Privileged Elders (HOPE) Policy:

Salient features of Oriental HOPE insurance policy

OBC Oriental Bank Mediclaim Policy-2017

Salient featured of OBC Mediclaim

Oriental Insurance Pravarsi Bharatiya Bima Yojana (PBBY)

Salient Features of Pravarsi Bharatiya Bima Yojana

PNB Oriental Royal Mediclaim Insurance Policy-2017

Salient Features of PNB Royal Mediclaim

Oriental Happy Cash-Nishchint Rahein

Salient features of Happy Cash

Oriental Personal Accident Policy

1. Oriental Insurance Gramin Accident Policy
2. Oriental Insurance Jan Arogya Bima Policy
3. Oriental Insurance Janata Personal Accident Policy
4. Oriental Insurance Nagrik Suraksha Policy
5. Oriental Insurance Personal Accident-Group
6. Oriental Insurance Personal Accident-Individual

Oriental Home Insurance Plan

1. Oriental Insurance Directors and Officers Liability Policy
2. Oriental Insurance Professional Indemnity Errors and Omissions for Chartered Accountants/ Financial Accountants/Management Consultants/Lawyers/Advocates/Solicitors/Counsels Policy
3. Oriental Insurance Professional Indemnity Errors and Omissions Insurance Policy for Consulting Engineers/Architects and Interior Decorators Policy
4. Oriental Insurance Professional Indemnity Policy for Doctors and Medical Practitioners Policy
5. Oriental Insurance Professional Negligence Errors and Omissions Insurance Policy for Medical Establishments Policy
6. Oriental Insurance Sports Policy
7. Oriental Insurance Stock Brokers Indemnity Insurance Policy

Oriental Business Office/Traders/Multi-Peril Insurance Plan

1. Electronic Equipment Insurance Policy
2. Fidelity Guarantee Policy – Floating Group
3. Fidelity Guarantee Policy – Individual Named
4. Money Insurance Policy
5. Multi-Peril Policy For LP Gas Dealers
6. Neon Sign Policy
7. Office Umbrella Policy
8. Plate Glass Insurance Policy
9. Policy For Jewelers’ Block Insurance
10. Shopkeeper’s Insurance Policy

Oriental Engineering/Industry Insurance Plan

1. Advance Loss Of Profit (Following Erection All Risks)
2. All Risks Insurance
3. Contractor’s All Risk Insurance Policy
4. Employers Liability Insurance
5. Engineering Insurance
6. Industrial All Risk Insurance Policy
7. Liability Insurance Policy ( Under Public Liability Insurance Act 1991)
8. Machinery Breakdown Insurance Policy
9. Machinery Insurance Policy
10. Machinery Loss Of Profit Insurance Policy (Out-Put Basis)
11. Product Liability Policy
12. Standard Fire and Special Perils Policy (Material Damage)

Oriental Agriculture/Sericulture/Poultry Insurance Plan

1. Animal Driven Cart / Tanga Insurance
2. Apple Insurance (Input) Policy
3. Aquaculture (Shrimp/Prawn) Insurance Policy
4. Beetlevine Insurance (Input Policy)
5. Coconut Palm Insurance Policy
6. Failed Well Insurance
7. Honey Bee Insurance Scheme
8. Hut Insurance
9. Inland Fresh Water Fish (Embankments) Insurance
10. Insurance of Biogas Plant (Gobargas)
11. Khalihan Insurance Package Policy
12. Kissan Package Insurance
13. Package Insurance for Tribals
14. Plantation/Horticulture (Input) Policy
15. Policy for Insurance of Fish in ponds (Fresh Water)
16. Policy for Kisan Agricultural Pumpset Insurance Scheme
17. Poultry Insurance
18. Rose Plantation Insurance
19. Sericulture (Silkworm) Insurance

Oriental Animals/Birds Insurance Plan

1. Calf/Heifers Rearing Insurance Scheme
2. Camel Insurance
3. Cattle Insurance
4. Dog Insurance
5. Duck Insurance Scheme
6. Elephant Insurance
7. Fetus (Unborn Calf) Insurance Scheme
8. Horse/Yak/Mule/Pony/Donkey Insurance
9. Pig Insurance
10. Rabbit Insurance
11. Sheep And Goat Insurance Policy

Oriental Aviation Insurance Plan

1. Aircraft Hull and Spares All Risks Aviation Liability Insurance (Airlines)
2. Aircraft Hull/Liability Insurance Policy
3. Aviation Fuelling/Refuelling Liability Insurance Policy
4. Aviation Personnel Accident (Crew Members)
5. Loss of License Insurance

Oriental Marine Insurance Plan

1. Hull War and Allied Peril Policy

Things to Keep in Mind Before Purchasing Insurance Policies from Oriental Insurance

1. Make sure to go through the exact terms and conditions of the policy.
2. The focus should be given to the covered factors and the excluded factors to assess if the insurance picked will actually cover for your needs when the time arises.
3. Do not provide false information or incorrect information: be careful of the information provided on the written form so as to avoid human errors. The insurance issued can be cancelled if found misleading or untrue.
4. All details regarding the policyholder’s health condition, financial status etc. must be disclosed if specifically asked for.
5. A relevant document should validate the information provided and must be original.
6. Lastly, a copy of the policy, of the documents provided, of relevant receipts and other such documents must be safely kept together and must be handy at all times.

How to Purchase and Renew Policies from Oriental Insurance?

Purchasing and renewing insurance plans from Oriental Insurance can be done at one’s convenience through a secured online portal. The company accepts various payment modes as well to buy, renew insurances and to cover premiums payable. Modes such as NEFT, Mobile Banking, Net Banking, E-wallets, direct deposit, credit or debit cards etc.

Orient Insurance Company provides the facility to calculate the premiums payable- Oriental Insurance Premium Calculator: This tool helps in calculating the required premium payable depending on various factors. To make use of it all you have to do it type in the relevant details to the information asked for. For example date of birth, marital status, number of dependents, annual income etc. An approximate calculation of the premium will be provided and can be of help while planning of insurance purchase.

Here’s how you can purchase Oriental insurance policy: 

1. Through the online method, you will have to open the company’s authentic website and tap on the menu symbol.
2. Next, you will have a tap on buy online and choose the required policy.
3. You will be directed to a detail’s page wherein you will be asked to fill in all required details as prescribed. Calculation of the premium payable can be done on this page.
4. Fill in the information and move on to the payments page and clear out the dues.
5. The application will be processed by the company and the policy will be issued within specified days.
6. In any case, if an online purchase doesn’t suit your needs then purchasing the policy can be done offline by visiting the company or reaching out to Oriental Insurance through their customer care service.

To renew the policy:

1. This too can be completed online. Oriental insurance provides over a hundred different policies, each of which can be renewed online by visiting the insuring company’s website.
2. After which you should select the ‘Renew’ option and be asked to type in all necessary information like the policy number and the existing OICL or non-OICL policy.
3. The details about the policy including the proposer’s personal information and the facility to calculate the premium will be visible after the previous step.
4. Pay to renew the policy from the ample available options offered on-screen. Print out the confirmation receipt after the request is processed through and the renewal successfully completes.

How to Register a Claim for Different Insurance Plans?

Claims under the Oriental Insurance Company can be conveniently made with certain step-by-step procedures as specified for respective policies. Commonly for all categories of policies, the claim procedure is divided into two types: Cashless Claims and Reimbursement Claims.

Cashless Claims: 

Cashless claims are as simple as the name suggests: you will not have to bear the cost of medical or hospitalization expenses and the policy insured will cover for it directly with the hospital. But, the condition to avail oneself of this facility is to get admitted to one of the company’s network hospital. A network hospital, therefore, is a hospital or such organizations and institutes which provides recognized medical services and is affiliated with the insuring company.

1. To register a claim you will have to duly fill a prescribed pre-authorization form provided by the company. This pre-authorization form can be accessed either from the hospital or from the TPA. It is to seek the approval for the treatments to be availed.
2. The duly filled form should be sent across via email or fax along with any other necessary proofs like a soft copy of the ID proof or a copy of the insurance policy etc.
3. The application after approval will be processed through the claim management department so as to cross-examine with the hospital etc. before initiating the cashless claim settlement process.
4. It is likely that such claims can get rejected; in such a case, applying for reimbursement claim instead can be done.

Reimbursement Claims:

On the other hand, reimbursement claims simply reimburse the incurred expenses due to hospitalization. In this claim you will not require a pre-authorization form as the expenses will be initially settled by you and the reimbursement of it will be provided if the claim request passes through by the insuring company. This process will occur after the treatment has been completed, unlike the before method.

1. A duly filled form to initiate the claim request has to be sent across to the company either through online methods or offline along with any necessary documents like discharge papers, medical reports, bills/receipts etc.
2. The claim management department will yet again process the request made by verifying the authenticity of the claim made and approve it if deemed right. In case of any queries from the company’s side, you are answerable to the questions raised.
3. The approved application will be issued and reimbursement claim will be settled within a week or so.
4. Note that the claim will have to adhere with all the terms and conditions otherwise partial payment or no reimbursement can occur. The company is liable to provide the reasons behind it.

In situations of emergency hospitalization, you can immediately intimate Oriental Insurance inside the 24 hour period and in case of planned hospitalization the company had to be informed before 48 hours to the covered treatment. The claim requests can either be mailed at csd@orientalinsurance.co.in or can be made through their hotline number: 1800-118-485.

Documents Required Buying Insurance Plans and Making Claims

To fill for claim procedurals or for buying related processes these are documents required:

1. For purchase related aspects you can provide the following documents: KYC (Know Your Customer) documents to prove your identity and proof of address. For example Aadhaar card, Ration card, PAN card, Passport or Driving license etc.
2. In addition to KYC documents, proof of age has to be provided such as birth certificate etc., medical reports and certificates as required by certain policies, and proof of income: for example bank’s passbook statement, salary slip etc.
3. To make claims the documents required are: duly filled Oriental Insurance claim form, copy of the claim imitation and Xerox premium receipts and the policy purchased.
4. For Medical coverage- proof of hospitalization: medical certificates, discharge certificates, original medical recovery/treatment report like sonography and X-ray etc. For medical oriented expenses: cash memos, original bills, receipts, prescriptions and pharmacy reports.
5. For Travel and other insurance coverage: leave application acknowledged by the employer, bills and receipts, original airline tickets etc.
6. Lastly, in case of accidents, in addition to the aforementioned documents FIRs (First Information Report and such might be required.

Coverage Factors as Excluded by Oriental Insurance Policies

Oriental Insurance Company makes sure that a variety of factors are covered for the customer’s benefit, however, plans from the company does have certain common exclusions that are not covered by any of their policies. They are:

1. Any arising expenses due to war and war-like operations, no injuries/ illnesses/ diseases caused by them will be covered.
2. Similarly, incurred costs from substance abuse and self-inflicted injuries are also excluded.
3. Sexually Transmitted Diseases like HIV/AIDS are not covered, including treatments outside of India.
4. Additionally, sex-change surgery, circumcision, cosmetic surgeries, plastic surgeries, eyesight operations, dental surgeries and cosmetic dental surgeries are excluded.
5. All kinds of admission fees, registration fees, primary hospital admission fees, fees for investigation and diagnostic purpose are excluded.
6. Except for ectopic, pregnancy, infertility, congenital and genetic conditions and stem cells are not covered.

Summary

With over 31 regional offices and more than 1800 active branches, Oriental Insurance has been at the top of the game with its core strength lying in the highly trained workforce with great expertise covering various disciplines representing the company.  This company has a wide variant of insurances provided: a considerable insurance products portfolio. From the wide variants offered, make sure to follow through the prescribed information to make your final decision based on the cover and the requirements fulfilled by the chosen plan.

FAQs

What is the process for two-wheeler renewal policy?

Ans: Oriental Insurance two-wheeler renewal policy process is as follows:

1. Visit the company’s official website
2. ‘Renew’ tab will be seen at the top of the page
3. Click on ‘renew and select the policy type- Old OICL Policy or Non-OICL Policy
4. Enter the details of your policy accurately, along with your policy number
5. Pay your premium through debit/credit card, internet banking, IMPS, UPI, Cash cards or E-wallet.
6. Your policy is then renewed

What is Oriental bike Insurance customer care number?

The general toll-free customer care number is 1800118845. You can also call on 011-33208485, however normal charges will be applicable.

Where can I find the Oriental Individual Mediclaim Premium Chart?

The Oriental Individual Mediclaim Premium Chart is given on the website.

How to check Oriental Insurance claim status?

You can check your claim status by going to the company website and entering your login details. However, this is only for registered users. If you are not a registered user, you need to first register yourself and then login.