Insurance Companies 3230 views July 21, 2019

Aviva Life Insurance

Aviva Life Insurance Company – Overview

NameAviva Life Insurance
Company TaglineWith you today, for a better tomorrow
Managing Director & CEOTrevor Bull
Founded2002
HeadquartersGurugram
OwnerJoint venture between Aviva plc. And Dabur Group India
Serving CountryIndia
ProductsLife Insurance
Total No of Employees3000+

More than 15 years since the inception of Aviva India Life Insurance Company as the result of a joint collaboration between Dabur India and the UK-based insurance company Aviva Plc, this company has climbed to the ranks of being one of the foremost names in the life insurance sector. Currently, Aviva India Life Insurance Company is tied up with more than 40 banks and finance houses. The group operates through its large network of 107 branches spread across 3000 locations in India.

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The company with the help of its vast chain of financial planning advisors numbering to more than 13,500 has served more than 33 million customers living across 16 countries. The company’s bank-assurance facility available with almost every bank, be it rural or urban, adds to its growing progress and repute. Keeping their customers’ needs in mind, the company has always managed to customize its life insurance products and was the first to introduce the concept of Unit Linked Insurance Plans (ULIPs) and unitised with-profits policies.

The focus of Aviva Life Insurance Company has always been its customers. This explains its high claim settlement ratio that is nearly 94.5%. Voiced the most trusted brand by its customers in 2018, this company with its range of policies has managed to woo its customers and ensure that they have access to the best available benefits as per their needs. Additionally, its comparatively new range of micro-insurance plans cater to the growing needs of the rural population and young Indians, aged 18-22 years, looking for cheap life insurance plans that promise them an adequate cover at the fraction of the premium costs corresponding to traditional policies.

How Do You Benefit By Choosing Life Insurance Policies Of Aviva India Life Insurance Company?

Buying an insurance life policy from Aviva Life Insurance Company has its own benefits that include:-

  1. Every life insurance plan sold by Aviva India Life Insurance promises a comprehensive life cover that would not only take care of your loved ones’ basic financial needs but ensure a secure future in the long run;
  2. The claim settlement ratio (CSR) as per the last records obtained in 2017-18 is 94.45%, which hints at the particular attention that the company pays to the claim settlement process of the policies sold to its customers;
  3. The fact that insurance plans could be bought to create wealth was first hinted at by the company by bringing forth the concept of ULIPs, i.e., insurance plans whose growth equated the market movement, thereby, helping customers to earn more as the markets grow;
  4. Any kind of insurance plan involves tax benefits. The same holds true for insurance policies sold by Aviva Life Insurance Company. While the premiums paid towards the policy are eligible for deduction under Section 80C, the sum assured is free from any kind of tax liability under Section 10(10D) of the Income Tax Act 1961;
  5. Premium rates are remarkably low. The premiums of the term insurance plans by this company are lower than many of its competitors, thus, implying why customers prefer using the services of this company.

Aviva Life Insurance Company Reviews

1. The customer care at Aviva Life Insurance Company is different from what I had experienced with others. Instead of trying to sell what they have, they tried to focus on what I needed and suggested accordingly. Loved doing business with such a customer-centric insurance company.

2. Premium rates are a matter of concern. However, Aviva solved this issue as the coverage amount that they promise justifies the premium prices that they charge.

3. Aviva has redefined the claim settlement process for me. Never had I expected or experienced such an easy and smooth claim settlement of the term policies that had been bought by my father.

Awards Won by Aviva Life Insurance Company

Awards and accolades always have a pleasing effect. Greater the combined effort put in by an entire team, more is the joy of being recognized by stakeholders and consumers. Enumerated below are some awards that remind Aviva’s employees of the journey they have had with this company.

  1. Most Trusted Private Life Insurance Brand of the Year, 2018;
  2. Fulcrum Gold Award in the Best Banking and Financial Services category, 2018;
  3. “Dream Companies to work for” Award, conducted by Economic Times Now and World HRD Congress;
  4. CIO 100 Award.

Aviva Life Insurance Company Contact Details

Aviva Life Insurance Company Limited CIN: U66010DL2000PLC107880

Registered Office: Aviva Life Insurance Company Limited, 2nd Floor, Prakashdeep Building, 7 Tolstoy Marg, New Delhi, 110030, Delhi, India

Corporate Office: Aviva Life Insurance Company Limited, Aviva Tower, Sector Road, Opposite Golf Course, DLF Phase-V, Sector-43, Gurgaon- 122003 Haryana, India

Toll-free Customer Service Number: 1800 103 776

Office Number: 0124-2709000; 0124-2709046

FAQs About Aviva Life Insurance Company in India

How to file a claim with Aviva Life Insurance?

Claim settlement is now a simple process, thanks to the necessary steps designed and executed by Aviva for their customers’ benefit. Customers can now seek the claim both online and offline using the following steps:

  1. Download the claim form from the company’s site and filling it
  2. Keeping necessary documents in hand and submitting them if and when required
  3. Submit all correct medical information details and reports to claim rider benefits during hospitalization and consequent treatment
  4. Register your claim details

What are the premium payment modes for Aviva Life Insurance policies?

It is important that premiums are paid regularly. However, one may choose to pay online or offline depending on needs and suitability. However, customers may choose any one of the following methods to pay premiums. These include:

  1. Airtel Money
  2. Debit Card or Credit Card
  3. ECS
  4. NEFT
  5. Cash/Cheque Payments

How should I apply for policy renewal?

Aviva allows its customers the advantage of policy renewability. However, many customers continue to be ignorant about the process involved in policy portability. Policy portability involves the following steps including:

Step 1: Login to the company’s site using Login Id and Password;
Step 2: Choose the policy that you wish to be renewed. Go to the “Pay Renewal Premium” tab and click on it
Step 3: Choose your payment option (NEFT or through Card Payment)
Step 4: Validate and confirm your payment details
Step 5: Take out the payment receipt

How do I decide the amount of life cover that I need?

Before you choose the amount of life cover, you must ensure that you choose an amount adequate to your needs. A lot depends on the responsibilities you bear, the number of dependents, the extent of their dependence, financial liabilities like loans taken, the value and state of liquidity of your current assets, etc. However, one basic rule of thumb rule says that the amount of life cover you must opt for must be equal to at least 10 times your yearly salary. This means that if you are earning an annual package of Rs 8 lakhs, ensure that you buy a life insurance policy that promises minimum death benefits amounting to Rs. 80 lakhs.