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Health Insurance 1144 views February 22, 2021
Apollo Munich is a health insurance company that has merged with HDFC ERGO lately. The company, rebranded as HDFC ERGO post the merger, provides various health insurance plans to customers so that they can lead a healthy and worry-free life. Under HDFC ERGO health insurance plan, an E-Opinion facility is available through which the insured can seek medical advice from the company’s panel doctor in respect of a critical illness. In an E-Opinion, a second doctor other than the patient current doctor reviews the medical records and provides an opinion about the illness and its treatment. If the second doctor has any doubts related to the current treatment, they can question the patient’s attending doctor treatment as well. With an E-Opinion, the insured person can know whether the current treatment is being beneficial to him or not. Read the page below to know more about theHDFC ERGO E-Opinion facility.
Table of Contents
If you are insured under any of the HDFC ERGO health insurance plans that provide the E-Opinion facility, you can fill the Claim Form [E-Opinion] and seek the same without any hassle. Under the Claim Form [E-Opinion], you need to mention the following –
When the Claim Form [E-Opinion] is duly filled, submit the same along with the copy of all medical reports including investigation reports and discharge summary, if any, at the HDFC ERGO office. After that, you need to select the doctor from whom you would prefer to take the second opinion from the company’s panel. To check out the list of panel doctors, you can visit the HDFC ERGO website or call the 24X7 toll-free number.
On receipt of the complete set of documents and the duly filled claim form, the company will arrange a second opinion from the medical practitioner you select from the list. And the second opinion will be sent to you directly by the concerned medical practitioner. This E-Opinion facility can be availed only once in a policy year.
You can get the E-Opinion facility if you purchase any of the following HDFC ERGO Health Insurance Plans –
Important Notes
When you request for an E-Opinion at HDFC ERGO, you agree to the following